FREQUENTLY ASKED QUESTIONS

What is an Internet Auction?

1. - Also known as an online auction, the Internet auction is a private or public auction that takes place at a designated site on the World Wide Web. Auctions of this type account for a substantial amount of Internet sales revenue today, and make it possible for buyers and sellers all over the world to connect with ease.
2. - It is possible to sell anything at an online auction, with the offerings ranging from used clothing to mansions.
3. - While each Internet auction site functions a little differently, most require that both buyer and seller be registered with the site before initiating or bidding on an auction. 4. - As part of the registration process, each party supplies a preferred user name, valid email address, and a password or pass phrase to use during the login process.
5. - Since most sites charge fees for sellers to post auctions, a seller account also requires supplying a credit or debit card that can be used to pay those fees. Buyers do not always have to supply payment data for permanent storage, although many auction sites do allow this option.We do not require your credit cards details ever.
6. - The process for an Internet auction is relatively simple. A seller creates the auction by providing details about the item up for bid.
7. - In most cases, a photo of the item is also uploaded and displayed on the auction page. The seller also sets aminimum bid that must be placed in order for anyone to win the auction, and selects a time frame for the auction to remain open. A typical Internet auction will run for three to seven days.
8. - Registered buyers log into the Internet auction site, search through items currently offered for bidding, and place bids for anything that attracts their attention. If the buyer’s bid exceeds the minimum set by the seller and is not surpassed by any subsequent bids for the same auction, he or she wins the item at the close of the auction. At that point, payment is made to the seller and the item is shipped to the lucky winner.
(. - With many Internet auction sites, registered users can be both buyers and sellers. Having one multipurpose account makes it easy to monitor all buying and selling activity with ease, which can help ensure payments on auctions won occur on time as well as managing any current items offered for sale.
9. - Some sites include a number of ways to customize the user interface so that all activity can be viewed on a single page rather than having to move through a series of pages to review bidding and selling activity.

1. - What size photos can I upload?

1. - The photo upload maximum size allowed is 8mb =( 64 megabits )=( 8192 Kilobytes )=( 65536 kilobits )=( 8388608 bytes ).
2. - Photo formats must be in any of these formats - gif, jpg, jpeg.
3. - Photos are uploaded by clicking on the "Upload your photo now" words found on the next page after you have composed your items details and clicked on submit.

2. - What is a Simple Auction?

1. - A Simple Auction is your normal everyday auction where you can choose to set a reserve price or not and choose your starting bid price.

3. - What is a Dutch Auction?

1. - A Dutch Auction refers to a type of online auctions that has become popular over the past few years.
2. - In these auctions, several identical items are offered for sale together, and bidders have the option of buying any number of them, from a single unit to any combination they desire.
3. - An online Dutch auction gives the seller the opportunity of listing the items only once rather than having to pay for several postings.
4. - If there are more items than bidders, then the items are sold at the minimum price. When there are more bidders than items, then the last bid will increase the original price of the item.

4. - What is Classified Ad?

1. - Classified listings is used for either selling something that can not be bought throught the internet. Like selling real estate, businesses, and job search ads where no price is required, where a more personal contact requirement is needed.
2. - Here it's advised to also leave other contact details to make reaching you more personal for the buyer. You can list an item here for 90 days and use the automatic relisting feature for more time.
3. - Or we also allow listing other websites and businesses to advertise here also.
4. - Nothing under this category topic can be bought over the internet.

5. - What is a Fixed Price Auction?

1. - A Fixed Price Auction is a "BUY IT NOW" auction where there is no reserve, bidding abilities.
Here the price you set is for the items or items you list.
2. - The price you set here will be the price for 1 of those items, if the buyer wants to buy 3 of those items this price will be tripled at checkout when the buyer confirms the buy.
3. - Lets say you have 20 of the same item to be sold then the Dutch Auction will only close when all 20 items are sold, meaning you could sell just 1 at a time to 20 different buyers at different times.
4. - Or it will close when your allocated time has been reached.
5. - This type of auction is better set using all the time allowed to it's maximum and you can also set it to be automatically relisted up to 3 more time above that.

6. - What is the Optimized URL Text for when I post an item?

1. - This and the next 4 Q/As is where this website is a step above all the others.
2. - Optimised URL Text is where you can type in a name for you item that is different to the Title Name you gave to list your item on our website.
3. - The advantage for this is, you can use a Title name to list your item like ( Sony 3.5" Widescreen protable DVD player ) for Visitors that come to our website to see exactly what you are selling.
4. - But the chances of somebody using the internet to type all this in which would bring up your item are very slim which is the way it's done on other auction sites.
5. - We here give you the chance to make your item more search engine freindly by being able to change that to some like ( Sony DVD palyer or just DVD player ) which you will have a 90% chance that someone using the internet will type into their browser.
6. - This is just the first step to search engine optimization.
7. - Typing here can not contain spaces and must not start or end with a number, so it would need to look like this ( sony_dvd_player ) and not like this ( sony dvd player )or like this ( 3'5"_sony_dvd_player ) but you can do this ( sony_3.5_inch_dvd_player , also it is wise to only use lower case in the text box as search engines tend to shy away from links that use upper cases.

7. - What is Page Title Used For when I post my item?

1. - Page Title is the name that is seen on each browsers title tab at the top left of your webpage.
2. - This can be the same as your listings title or your URL title of different from both.
3. - This also is a search engine optimization feature that will help your item be found more directly within search engines.
Lower and upper case can be used here.

8. - What do I put in for keywords when I post my item?

1. - Keywords is a system that search engines use to find your item. These Keywords are checked for relivence to the webpage they are attached to by search engines.
2. - You can use any single words here sperated by a comma (,) or short 2 to 3 word names like (dvd player,dvd,player,portable dvd player,)etc up to 255 characters.
3. - You should not use Trademark names like Sony, otherwise search engines will BAN that/your webpage link from appearing in search results.
4. - If you are not sure about what is a trade mark name or not, click on the this link Trademark Names and enter as a guest to search a name.
5. - Once you have clicked on enter as guest type your word in the box next to ( Word/Image ) and click on search. You will get a list of names or variations of that name that are trademarked.
6. - You will find that most company names and brands are trademark so it's just easier to stay away from using any ofthose types of name in your keywords box.
7. - Having said all of the above if you want search engines to properly identify your keywords with your listing webpage it is wise to use all the keywords you used to describe your item within your items description box. This will insure a much graet search engine friendly webpage, giving you a much greater chance of being found.

9. - What do I type in the Meta Discription Box when I post my item?

1. - Meta Descriptions are 1 or 2 short sentences or a part of a sentence that you used within your items discription box.
2. - So if you used something like ( This portable DVD player is great with kids when driving long distances ) when giving details about your item for visitors to see, Then use that or something like that.
3. - Meta Descriptions are also checked for relivence within a website page.

10. - What is Search Engine Optimization and why should I use it on your website?

1. - Search Engine Optimization is the most important part and most expensive part of running any website on the internet.
2. - It can cost thousands of dollars a month and a lot of hours to get it right.
3. - Most website optimizers can only generalize the 4 SEO features and hope that it meets the same or close to relivence to what sellers use within their items description details.
4. - We here at Ozy Online Auctions have supplied you with the tools to make your item directly and instantly ( our website is crawled every day by search engines ) search engine freindly and findable.
5. - Considering you don't use any trademark names as search engines will without a secound thought BAN your items webpage from search results.
6. - Search Engine Optimization is what helps internet RANKINGS for a website to be up the top of the list. We are not yet there because we are new,But we have achived quite a great jump within achiving this goal.
7. - The more items that are listed on our website the quicker we will become one of the top ranking sites thus making more acceptable for more sellers to join us.

11. - Why don't you supply a credit card facility on your website?

1. - Our website is fully designed in a way that keeps costs down.
2. - By addding this means there are charges involved which would have to be recovered if we are going to stay in business for the long term. We are here for the long term and also want to provide sellers an auction site with a difference for as cheap to them as possable.
3. - This is why we offer sellers to participate in our ( EARN A SHARE ) of Ozy Online Auctions website Profits.
4. - By earning shares it will mean that they can pass some of their savings back to buyers by selling items cheaper, making it possable for better bargains for the buyers/bidders, thus turning the clock back on AUCTIONS to they way they use to be and that is a cheap way to find great bargians.
5. - We hope that everyone will see this as a good thing and support our website as we never wnat to raise fees for sellers, if anything make it chaeper as time goes on.

12. - How does the PayPal E-mail system work for credit cards?

1. - Most sellers and businesses today will have a PayPal account.
2. - This means they have access to PayPal's fully protected secure credit card email facilities.
3. - This facility is an instant payment method that is no different to using an credit card facility on any website that is just as secure and safe. The seller will receive an instant e-mail saying whether or not your payment went through.
4. - Where there is a difference is, NONE of your credit card details are LEFT, KEPT, or stored on any website servers data base except for PayPal's data base system which is probably one of the most secure data bases around on the internet today.
5. - For an even more secure transaction buyers can even join PayPal for free where all you would need to do then when paying for something from our website to a seller is type in your PayPal Username and Password click on submit and be directly redirected to our website and this just take under a minute to complete.

13. - If your goal is to never raise prices, how are there ever going to be profits?

1. - Good Question - The answer to this is ADVERTISEMNENT. We are working on adding quite a few new features to this website and a few of these are to do with advertising.
2. - Once we start hint the high rankings businesses and other website will want to advertise with us. Paid advertisements is going to be one of our many added features which will generate revenue which in turn will be where sellers will receive their earnt shares from Ozy Online Auctions.
3. - Sellers with shares will receive it from what is made from the whole website as a whole because we understant that without these sellers there is no website, so looking after them is just as important to us as looking after our own families.
4. - But we are at this stage only giving this opportunity to 200 ExtremeSellers. We will be expanding this to more as time goes on.

14. - Why would I need a video with my listing and how do get one?

1. - As we all know television, You Tube clips, and any other type of visual apparences attacts visits and sales. this is because it gives us all that real life feeling and bring reality to an event. We all use these methods everyday and beleive in them.
2. - We have made it possable to bring that same true to life realaity to our sellers items. How many people see a car for sale on the internet that looks really great but because it's to far and you can't see it run you don't end up bidding on it. That's lost revenue to the seller and the potential buyers loss for finding something they really like but not being able to see it run or there isn't enough details in the description box to convince you it's a good buy. This goes the same with selling houses, businesses, Farming equipment, and a whole lot more, even job ads where the boss can show a little of their workplace to incourage applicates. There is a number of reasons as to why video clips embeded with items will attract buyer
3. - As to HOW to add a video to your listing, Thats easy. first of all create a video using what ever video device you have of you explaining and showing how your item performs. This can be up to 2mbs big which is about 2 minutes worth of filming.
2. - Then send us your video so we can convert it to our required format. Once we have done so we will embed it for you within your details description panel on our website.
4. - We do it ourselves because it requires good HTML knowledge to embed a video and have it the correct size plus positioning it correctly. So we are taking the strain and stress off your hands and suppling you with professional coders to install it for you.
5. - There is a low cost fee for using videos and installing them. When you are ready to send us your video, firstly you will need to ZIP it ( Compress it ), this can be done with many programs like Winzip which some are free and work just as good.
6. - With the email we will require either a cheque, money order for $10.00au ( No cash Please ) or the email address and real name that you registered with on our website for us to send you our Direct Deposit details via email.
7. - You can also pay via PayPal or credit card ( PayPal email ), for these options, you can just mention this when you send us your video and we will send you what is required for your payment transaction.
8. - We will then after comfirmation of payment have your video installed within 24 hours if not sooner.

15. - Why do I need to us your forum?

1. - The forum is ther for many reasons with can be anything from finding out how things work, asking any questions about our website or issues you may have, to finding answers to questions you may have. Plus we also have topics for members to communicate between themselves.
2. - Asking questions within our forum is important in many ways,
A. - It gives the opportunity for other who may bave the same question to find answers sooner.
B. - By us answering these questions or any other member may also help others if they know the answers and can help them, it helps everybody save time by have a peminate record there to refer to anytime.
3. - Just remember please that the forum does have rules and it would be wise for anyone using the forum to read them first.

16. - I can not Lod in, I keep getting this error message, What can I do?

1. - Logging in errors usaully occur because of CAPs ON key being turned ON or you used CAPs within your password and forgot about it.
2. - Then there is the instence when you mistyped your password but for this to happen you would have to have made that same mistake in the "Retype Password" text box. This does't happen to often.
3. - In any case if you can't Log In all you have to do is go to the left side of our webpage under the live chat badges in the Log In box below and click on "Lost Password".
4. - You will need to type in the email address you registered with and fill in the verification code. You will be sent an email instantly.
4. - Once you receive your email you will have your new password ( We do not store passwords )for you to Log In with.
5. - You can now go to your "Edit Your Profile" page and change that password to one of your own if you wish.
6. - Keep a copy of your password written in a little notepad with all your other Log In details from other websites. This way you will not have to repeat this procedure.
7. - For other problems with Logging In please contact us so we can help you.

17. - Why can I only viwe this website in those languages and Not be able to do anything?

1. - We are currantly in the progress of redesigning the webiste in those languages but this takes time as each language is completely different.
2. - In the mean time we have added this feature supplied by yahoo which is an excellect program with an extremely fast convertion time.
3. - Unfortunately we can only view th entire website which in it's self is really good as it don't only convert a page but the entire website. So you can literally view our whole website in any of these languages without going back and forth all the time.
4. - We ourselves can not wait till the other language versions come out to be launched.

Please use our FORUM ROOM to ask any questions about our website. We will answer all inquires through there also, except if your enquirey needs a personal response where we will then email to you.
By doing so you are also helping others that may have the same questions as you so they will find an answer much sooner.
We can also be contacted via our SKYPE calling bagde which is a direct calling 9 VOIP ) service ( skype is free to download, install and use ).
You can also use our LIVE CHAT service found on top of every page which will connect to us instantly when online, if off line shaow this will send us an email which we we reply to you by.